Reduce Cost – Improve Customer Satisfaction
Billing Dispute / Bad Read
Rather than a utility reread the customer uses the app to obtain an accurate read settling the dispute.
Rather than a truck roll to collect a final read, the customer can use the app as part of service disconnection using a smart device.
Instead of an estimated bill, customers can read their own meters with data transmitted instantly to utility.
Smart Meter Opt-Out
By requiring opt out customers to use the app the need for utility meter reading and associated truck rolls is removed.
Conservation Programs/Usage Monitoring
The user-friendly nature of the app lets customers monitor their usage.